Privacy Policy

Privacy Policy

Introduction

Welcome to https://multi-level-deck.alertblitz.com (hereafter referred to as “Multi-Level Deck,” “we,” or “the Company”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of your information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), and similar laws in Utah, Connecticut, Virginia, South Africa, and other applicable jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://multi-level-deck.alertblitz.com
  • All associated applications and mobile apps
  • Services and products offered through our platform
  • Interactions on our social media channels and other third-party platforms linked from our site, though please note that this policy does not extend to the privacy practices of these external services, which have their own respective privacy policies.

Processing Activities

This policy outlines our data processing activities when:

  • You use our applications or services as an authorized user, granting us access to specific personal information for the purpose of providing and improving our services.
  • You visit our websites, including linked pages that fall under this Privacy Statement.
  • We communicate with you via email, calls, texts (SMS), newsletters, or other channels, ensuring compliance with applicable communication laws.

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details required to set up and manage your user account, such as name, username, email address, and password.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  • Financial Information: Financial records necessary for accounting and financial reporting purposes (if applicable).
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  • Location Data: Information about your physical location when you use our location-based services or give us permission to access it.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our products or services.
  • Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  • Product Information: Details about products you’ve viewed or interacted with on our site.

We gather this data through multiple means: user input forms, account registration processes, interactions with our applications and services, automated technologies (such as cookies), and third parties who provide us with aggregated or de-identified data, respecting their privacy policies.

Cookies

Cookies are small text files stored on your browser when you visit our website. We use them for several purposes:

  • Strictly Necessary: These cookies enable core features of our site, such as enabling you to log in and access secure areas.
  • Preference: They remember your preferences, such as language settings and display options, to enhance your user experience.
  • Analytics: Tracking cookies help us analyze website traffic and user behavior, providing insights for improvements and personalization.

Users can exercise control over non-essential (tracking) cookies through our Cookie Manager, allowing them to opt out or customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

  • Maintaining your user account and providing you with services.
  • Complying with legal requirements, such as tax or accounting obligations.
  • Conducting analytics and improving our products and services.
  • Enforcing our terms of service and protecting against fraud.

Once the data is no longer required for these purposes, we will delete or anonymize it to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing encryption for secure communication and data storage.
  • Utilizing trusted third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your data.
  • Restriction: You may limit our processing of your data under specific conditions.
  • Portability: You can obtain a copy of your data in a structured format for use with another service.
  • Objection: You have the right to object to certain processing activities, such as direct marketing or profiling.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file appeals/complaints regarding data processing, please contact our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or applicable laws. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information on our privacy commitments.

Contact Information

For any questions, requests for data access or deletion, or complaints about this Privacy Policy or our data handling practices, please contact us: